Routine Work Order Requests

To submit a work order request for routine maintenance please call 845-471-6246. When you submit a maintenance request, please give your name, apartment number, complex, return phone number, and a brief description of the problem.

Emergency Work Order Requests

For emergency maintenance issues during normal business hours, call 845-471-6246.

For emergency maintenance issues outside normal business hours (nights, weekends, or holidays), call the On-call phone number at  845-224-6365.  Our on-call maintenance staff will assist you. Give the maintenance staff person your name, address including your apartment number, return phone number and a brief description of the problem. 

Examples of Emergency Maintenance

Examples of emergency maintenance issues are lock outs, no heat, no hot water, flooding, burst pipes, or toilet overflow. Remember to speak clearly and slowly. Give the maintenance person your name, address, apartment number, return phone number and a brief description of the problem.